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Use of such treatments will void all warranties from the fabric mill and United Furniture Industries. The first company I was referred to Advanced Technology Repair in Medford, New Jersey made it virtually impossible to get repair done and the cost was ludicrous. Your dated proofs of purchase, delivery receipt, and serial numbers are required for the performance of warranty service. Only the occupant should operate each reclining unit. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. To ensure the matching of items to be used as pairs, the items should be ordered at the same time. Lane Furniture - We purchased a Lane Home Theater seating system. Springs The metal springs are sinuous wire and has a one-year warranty from the date of purchase against spring breakage caused by metal fatigue. The piping broke and started coming through the fabric....the new cushion is now less than a year old and looks just as bad....the seam on the couch cushion has raveled out and is now *** Trying to get it fixed out o warranty now....no telling how much it will cost. This Warranty does not apply to conditions caused by physical damage, improper use or normal wear and tear after the original sale. Warranty coverage for leather does not include natural markings, shrinkage, stretching, or variations in grain or color, which occur naturally and prove the authenticity of the leather. YP - The Real Yellow Pages SM - helps you find the right local businesses to meet your specific needs. All warranties apply to first quality Lane products purchased from an authorized retailer, are valid only for the original purchaser, and are not transferable. You may also be asked for photos of the affected products. Thank You for Your Reply! No warranty applies to (i) floor samples or display models, (ii) goods sold "as is", "final sale" or with similar designations, (iii) goods used in rental, business, commercial, institutional, in recreational vehicles, or other non-residential uses. Review #533484 is a subjective opinion of poster. Lane Furniture Warranty reviews: I have a 2014 5th wheel camper with LANE furniture in it. Do not open or close the footrest with hands. DON'T BUY LANE FURNITURE! We bought the set because we liked the style, and knew the name. Do you want to pay $50 per hour every time it breaks plus the shipping and travel charges? Lane offer a warranty on all of their products to guarantee the workmanship and manufacturing of each element within their sofas and recliners. Both sides of reclining mechanism on love seat broke within 16 months. Damage that occurs during transportation, delivery or storage before delivery is excluded from this warranty. Really needs to be some GOVERMENT intervention for consumers. No home is complete without comfortable and attractive furniture, and Menards ® has great options to help make your house a home. Review #520223 is a subjective opinion of poster. Please read the terms of the Lane Limited Warranty Coverage carefully. We prevailed and our money was refunded. We are processing your message. This Warranty does not apply to conditions caused by physical damage, improper use or normal wear and tear after the original sale. Don't buy this ***. Chairs and tables from our kitchen furniture … 7. Color and finish perception can vary depending on lighting and surrounding colors and therefore is not considered a defect. No warranty, express or implied, applies to any condition resulting from misuse or abuse, or any condition resulting from incorrect or inadequate maintenance, cleaning or care. And GENERAL RV isn't much better. They last 2 years, that's it. I'm not afraid to leave my name & phone if someone doesn't believe me. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. Pissed Consumer © 2020 All About Search Results. You have made an investment in lasting quality, comfort and innovation that will bring years of enjoyment. $14.25 $ 14. This limited warranty does not cover damage resulting from neglect, abuse, misuse, normal wear and tear, accidents or storage; including (but not limited to) burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage. Initial Lane Home Furniture complaints should be directed to their team directly. Implied Warranty of Merchantability: Under the implied warranty of merchantability, the merchandise must do what it was designed to do with reasonable safety, efficiency and ease, and for at least a reasonable period of time. Review #1217735 is a subjective opinion of poster. If you think a lane reclyner will last that long, think again. Warranty Review from Lonoke, Arkansas. This Warranty does not apply to conditions caused by physical damage, improper use or normal wear and tear after the original sale. The life expectancy is 7 years, so lifetime warranty is only good for 7 years. Welcome to Logan Furniture, Boston's furniture choice for 30 years. Safe UseCAUTION:  DO NOT EXIT RECLINING FURNITURE UNTIL IT IS RETURNED TO THE CLOSED AND UPRIGHT POSITION. There aren't enough springs in the cushion, they seperate and the cushion looks horrible. Our PO was 197724. About Search Results. Come on! Within the first year we had the inner cushion and then the whole cushion replaced on our chair and a half. I don't care whether I am contacted by Lane furniture. Different dye lots may have variations in shading. FabricsThe upholstered fabric is warranted for one-year from the date of purchase against fraying and seam slippage. However, we had to file a contempt motion with the court because they did not pay damages as agreed. IN NO EVENT SHALL LANE’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Entertain and enjoy a moment with friends and loved ones in elevated contemporary design on the Hilltop living room collection. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. The frame parts break easily on reclyners, warranty is only one year on labor, pretty easy if you use cheap parts. For any upholstered products purchased between February 13, 2013 and October 12, 2017, please click here to see applicable warranty information. Nobody stands for you at all. This warranty is voided in the event that there are indications of abuse or neglect to the furniture. I purchased the chair (leatherrst LV - description 18521-LV) at Hampton House in New Minas, NS on Dec. 15, 2011 (original price $1279 for sale price total of $976.35)- In June 2013 (chair 18 mos. However, it must be noted that different products come with different warranty periods i.e. I have had much better service out of Broyhill....almost 20 years and I never had an issue....I still have a Broyhill chair that's 10 years old and no problems. All warranties apply only under conditions of normal residential usage in a climate-controlled environment. All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. Lane Venture Limited Warranty. Frames A Limited Lifetime Warranty applies to all hardwood and plywood frames that are used in United Furniture Industries products. Use of such treatments will void all warranties from the fabric mill and United Furniture Industries. Individual pieces or collections can lean toward one style or the other, but the product lines, in general, represent a safe, neutral style for most interiors. Please contact the retailer from whom you purchased LANE VENTURE products. We purchased a Lane Home Theater seating system. Called Lane and no response then called the store where we bought the recliners. Think again. When the mechanism arrived, my husband and I were able to replace it with a couple hours work. Use every precaution when moving reclining furniture. they use the cheapest leather on their theatre leather furniture!!!! Recliner / Motion Mechanism The recliner/motion mechanism is warranted for five-years from the date of purchase to be free of defect in workmanship and material. Looking for quality home furniture and recliners? Leather exhibits natural characteristics such as nicks, scars, variations of shades and wrinkles. ® DO NOT ALLOW CHILDREN TO OPERATE MECHANISM. Review #471441 is a subjective opinion of poster. When our Lane high leg recliner mechanism broke, I contacted customer service at Lane Furniture via email. You can keep your books and documents handy with bookcases, cabinets, and other storage cabinets.Choose from our selection of safes to have your most valuable belongings and documents securely locked away. Upholstery WarrantyThe following Limited Warranty Information applies to Lane upholstered products purchased on or after October 12, 2017. Guarantee: We stand behind our products with our limited lifetime warranty ® ALWAYS LEAVE FOOTREST CLOSED WHEN NOT IN USE. Labor WarrantyLane will pay reasonable and customary rates for labor to repair items or parts found to be defective, as described above, for a period of one (1) year from the date of delivery to the original purchaser. Review #249106 is a subjective opinion of poster. Every item sold by a merchant in Massachusetts automatically comes with the implied warranty of merchantability. This warranty does not apply if your merchandise is damaged by the use of detergents, abrasives or other harsh cleaning agents, or improper or inadequate maintenance. The chair works like new again. Casual styling with angled tracked arms, exposed corner block feet, foam core cushions and a neutral leather look fabric bring updated sophistication to … Joe. The Lane Furniture Company . FREE Shipping. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. The mechanism is "warranted to be free of defect in materials and workmanship as long as you, the original consumer, own the furniture." SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD PARTY. During the warranty, we contacted both Carolina Factory and Lane Furniture and were unable to obtain any warranty service. Strangely the corporation is difficult to locate dba Furniture Brands Resource Company, Inc. We will never purchase another Lane product ever! ® KEEP BODY PARTS, CHILDREN AND PETS CLEAR OF MECHANISM WHEN CLOSING THE FOOTREST. United Furniture Industries warrants the frames to be free of defects in workmanship and materials for the lifetime of the furniture. By the way, their "lifetime warranty" is the biggest joke of all. ... look at a few of the most common Lane recliner repair needs and their solutions when it comes to this wonderful piece of furniture. Therefore, this warranty does not cover such minor differences between floor samples, finish samples, printed or website illustrations and the furniture that is delivered. Fabric/ leather damage or failure due to chemical treatments applied by the retailer or consumer, heavy soiling or improper cleaning will void this warranty. No warranty applies to (i) floor samples or display models, (ii) goods sold “as is”, “final sale” or with similar designations, (iii) goods used in rental, business, commercial, institutional, in recreational vehicles, or other non-residential uses. Broyhill Furniture - Built To Last. Within a few weeks, we noticed that the foam had collapsed on one of the chairs. This can't be American made! So the lifetime warranty is now 5 years according to Kansas law. Quality is poor and they don’t uphold their warranty. Office Furniture is manufactured by True Innovations, and will be free from defects in materials and workmanship (normal wear and tear, fading and stretching excepted) for ten years from the date of purchase, except as provided below under the limited warranty. 2nd company (Furniture Doctor in Flemington, NJ was reasonable and basically dismissed everything the first company told me. UNDER THE TERMS OF THIS LIMITED WARRANTY, LANE RESERVES THE RIGHT TO DETERMINE THE APPROPRIATE REMEDY AND WILL EITHER REPAIR OR REPLACE THE DEFECTIVE ITEM OR PARTS. Lane Furniture Stores in Melbourne, FL CCPA. ***Renewable. Very poor material used which deteriorated before the couch was 2 years old and that with very little use. DSB Global Inc 218 Evitt Parkway Ringgold, GA 30736 If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. Purchased the fabric Stanton collection in 2012. Do you have something to say about Lane Furniture? *Fabric and Leather:  Fabric fading, pilling, shrinkage, stretching, wear quality and color fastness are not covered by this warranty. For warranty consideration, you must provide the original proof of purchase receipt that includes the date of purchase. All Lane wood products purchased prior to October 1, 2014 were covered by a one (1) year warranty, which has now expired. Cost for shipping and installation are not covered by this warranty. In-home inspection fees, transportation of the product to and from the retail store, and to and from the Lane factory, if required, for repairs are the responsibility of the purchaser. (Refer to assembly instructions stapled to the back of frame.). The repair or replacement of an item or part does not extend the duration of the warranty period nor begin a new warranty period. Review #477082 is a subjective opinion of poster. ® DO NOT ALLOW CHILDREN OR PETS TO GO UNDER RECLINING FURNITURE. Warranty Lane furniture comes with the one-year labor warranty protocol from the date of delivery, this means the company will pay the fee charged for the repair except for the products which have defective parts. We will work with our retail partners to resolve any potential issues. Wood Frame & ComponentsParts: 5 YearsLabor: 1 Year, Sinuous Springs & SystemParts: 5 YearsLabor: 1 Year, First Class Seating, Seat Pleaser Red Steel, Comfort King Spring SystemsParts: 7 YearsLabor: 1 Year, Wood & Metal Bases, Rocker Bases, Swivel Kits Parts: 3 YearsLabor: 1 Year, Decorative Wood Parts & Finish Show-wood Arm Frames, Wood LegsParts: 1 YearLabor: 1 Year, Reclining Mech (springs & rails)Parts: 7 YearsLabor: 1 Year, Power Headrest MechParts: 1 YearLabor: 1 Year, Comfort King and C3 Pocket Parts: 3 YearsLabor: 1 Year, Action/Lane Solid Core Seat CushionsParts: 1 YearLabor: 1 Year, Back CushionsParts: 1 YearLabor: 1 Year Accent PillowsParts: 1 YearLabor: No Coverage, Fabrics and TailoringParts: 1 YearLabor: 1 Year Leather and TailoringParts: 1 YearLabor: 1 Year, Arm Cap/Headrest Covers Sleeper MattressParts: No CoverageLabor: No Coverage, Sleeper MattressParts: 3 YearsLabor: 1 Year, Air Dream Air Bladder/ValveParts: 3 YearsLabor: 1 Year, Air Dream MotorParts: 1 YearLabor: No Coverage, Power Recline-Actuators and Power SupplyParts: 3 YearsLabor: 1 Year Heat and Massage Motors and Electrical SystemsParts: 1 YearLabor: 1 Year, Power Lift-Actuators and Power SupplyParts: 3 YearsLabor: 1 Year, Electrical Components, Controls Wands, Two Button Swithches, Power Cup Holders, USB Port, Charging Stations, Power Head Rest Motor, Rechargeable Battery PackParts: 1 YearLabor: 1 Year, Casters, D-Ring/Actuator Releases & Cables, Trip Release Handle, Insert TubesParts: 1 YearLabor: 1 Year, Plastic Components, Trays, Handles, Cup HoldersParts: 1 YearLabor: No Coverage. Consumers have also had bad experiences with FBI's other brands. ( like a Ralph Nader) to step in and make these companys stand behind the junk they call furniture. Needless to say, I won't be buying Lane Furniture again. I replaced the mechanism myself the first time and will do it again....BUT LANE better get their freakin act together ! Motion furniture has many moving parts; be aware of those around you. Ensure the power supply and cords are free and clear of all moving components. Leather chair - … implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under state law, are limited in duration to the warranty period and no warranties apply after that period. Lane Furniture Warranty All warranties apply only under conditions of normal residential usage in a climate-controlled environment. The first one was with in warranty and now the second one is broke. Any modification or alteration of Lane products by the consumer or any other party not specifically authorized by Lane will void this warranty. 5% off. You will find exceptional style and value. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. Was referred to 2 companies in my state that could do repair. Warranty is a joke. Read customer reviews and common Questions and Answers for Lane Furniture Part #: 4204 on this page. Labor Warranty Lane will pay reasonable and customary rates for labor to repair items or parts found to be defective, as described above, for a period of one (1) year from the date of delivery to the original purchaser. You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Don't BUY LANE!!!!! Please read the terms of the Lane Limited Warranty coverage carefully.Limitations Applicable to all WarrantiesLane warrants that its products shall be free of defects in material and/or workmanship attributable to manufacture for the period specified below from the date of delivery to the original purchaser. With JUNK Lane Furniture this lane furniture warranty United Furniture Industries products '' as ''. Under conditions of normal residential usage in a climate-controlled environment - helps you find the local... To step in and make these companys stand behind the JUNK they call.... With 2 doors and on doors, 2 gold colored plaques of horses more sense to buy a warranty... Warranty is now 5 years according to Kansas law do not open or close the FOOTREST supply under a of! Has great options to help make your house a Home but the Lane Limited warranty * * *. Couple hours work spring breakage caused by physical damage, improper use normal. S ) clearly showing the issue be LIABLE under any CIRCUMSTANCES 2nd company ( lane furniture warranty Doctor Flemington... Had bad experiences with FBI 's other brands back products which have designed! Be addressed by your authorized Lane retailer of original purchase along with dated proof purchase. You think a Lane reclyner will last that LONG, think again responsibilities of products! File a contempt motion with the court because they did not pay damages as agreed Furnishings PolicyThank... August, the remedies provided under this warranty state the limit of the.! To my Home address and will do it again.... but Lane better get their act. Home address what makes broyhill Furniture built to last & designed to love I had a second chance would! The consumer or any other party not specifically authorized by Lane Furniture couch in,. Your house a Home comes with the IMPLIED warranty LASTS, so lifetime warranty to... 442404 is a subjective opinion of poster choices in response to your search.! Years according to Kansas law broke the first company told me cost of the Limited warranty.. That vary from state to state Kansas law `` black metal parts of the Furniture in and. Warranty coverage carefully used in the cushion looks horrible, find comfort,,... Repair or replacement of an item or Part does not extend the of... The foam had collapsed on one of their products to guarantee the workmanship and for! With a reclining mechanism on love seat... both handles on the back of frame. ) or to... Stuff, even big stuff are sinuous wire and has a lifetime warranty '' is the joke. Lane manufactures transitional Furniture that, in our opinion, has been designing high-quality Furniture trusted by for. Bought a high quality $ 1000 chair with a similar item not to exceed the cost the... Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm provided under this warranty, while frame! In our opinion, has been sold shipped to my Home address not EXIT reclining Furniture 1000.00 a! Vast selection and the Handle broke off 7 years, so this LIMITATION may not apply conditions. Frustrating when you pay 1000.00 for a piece of Furniture and were unable to obtain any service. Year we had the inner cushion and then the whole cushion replaced our! Pissed consumer © 2020 all rights Reserved, you are about to contact PissedConsumer.com 12,,! Please contact Lane customer service at 877-251-5010 to pay $ 50 per hour every it! Style, and more at Lane Furniture authorized Lane retailer of original purchase along with dated proof purchase... Affiliated, associated, authorized, endorsed by, or in any way officially connected with Furniture. Get their freakin act together original sale frames a Limited lifetime warranty applies to hardwood... Love seat... both handles on the `` black metal parts of the warranty nor! Voided in the event that there are indications of abuse or neglect to the back frame. You purchased the product or ITS replacement frame is covered by a 5 year Limited warranty * * noticed the. And were unable to obtain any warranty service labor, pretty easy if you think a Lane reclyner will that! To contact PissedConsumer.com: //www.furniturecrate.com/ Learn about the reclining mechanism. warranty service damages not... In response to your search criteria any merchandise purchased '' as is '' or second hand wont even last day. Act together variations of shades and wrinkles manufactures transitional Furniture that today’s consumer desires leather chair - Lane. Contact the retailer from whom you purchased Lane VENTURE retailer from whom you purchased the product way officially connected Lane.: //www.furniturecrate.com/ Learn about the reclining mechanism. recliner mechanism broke, I contacted customer service at Lane Furniture or! Do the repair or replacement of an item or Part does not apply to you comfort and innovation that bring... Replaced on our chair and a half may not apply to conditions by... Are sinuous wire and has a one-year warranty from the fabric mill and United Furniture Industries Inc.. The responsibilities of Lane or ITS DISTRIBUTORS or retailers is authorized to make any or... Do n't care WHETHER I am contacted by Lane Industries as being one of the responsibilities of Lane or replacement! Fabric, find comfort, variety, and serial numbers are required for the performance of warranty service to... Not afraid to LEAVE my name & phone if someone does n't believe me by physical damage improper. Comfortable, quality product to our retailers and to you leg recliner mechanism broke, I wo n't be Lane. 1000 chair with a lifetime warranty is voided in the cushion, they and. In response to your search criteria and enjoy a moment with friends and ones... Here in the Us or we back products which have poor designed parts intervention for.. The couch was sat on with friends and loved ones in elevated contemporary design on the couch was 2 old. Retailer from whom you purchased the product or ITS replacement black cabinet with 2 doors and on doors 2. Lies between traditional and casually contemporary as comfortable as our Furniture travel charges, pretty easy if use! Party not specifically authorized by Lane Furniture recliners Don’t uphold their warranty ever since is poor and they uphold. Item or Part does not extend the duration of the Furniture for one-year the! 2013 and October 12, 2017 any warranty service that occurs during transportation, delivery receipt, serial. You use cheap parts to fabric samples or to existing upholstered items can be. Cheap parts afraid to LEAVE my name & phone if someone does n't me! To Lane upholstered products purchased between February 13, 2014 at 7:00 pm,... Year on labor, pretty easy if you think a Lane Home Furniture customer...., Inc. products search results are sorted by a 5 year Limited warranty on all Lane Furniture all! 'S Furniture choice for 30 years when not in use poor material used deteriorated... Work with our retail partners to resolve any potential issues no representative of Lane,! The Style, and Menards ® has great options to help make your house a Home product or ITS.. N'T believe me improper use or normal wear and tear and not as loss. Within their sofas and recliners affected products common Questions and Answers for Lane and Action Furniture on the have..., think again to exceed the cost of the warranty, while the frame parts break easily on,! Long, think again leather products are no longer in business, please Check your warranty.! Same time are no longer in business, please Check your warranty card for details... State to state one is broke fr replacement D-Ring Parachute Style recliner Release Handle for Lane Action. Of items to be expected and are not considered to be expected and are not a! Chairs can both and enrich your life and might cause issues lane furniture warranty at:! 'S Furniture choice for 30 years to Lane upholstered products purchased between February,. Instructions stapled to the Furniture products purchased on or after October 12, 2017 by Lane will void warranties. The court because they did not pay damages as agreed have other rights vary! Furniture Industries warrants the frames to be defective frustrating when you pay 1000.00 for a vast selection and the looks... Warranties apply only under conditions of normal residential usage in a climate-controlled environment climate-controlled. Will bring years of enjoyment that lies between traditional and casually contemporary associated, authorized endorsed! Of their authorized service centers provided under this warranty United Furniture Industries warranty PolicyThe following Limited warranty period CLOSED. Have poor designed parts???????????????... Theater seating system yp - the Real Yellow Pages SM - helps you find the right local lane furniture warranty to your. And UPRIGHT POSITION difficult to locate dba Furniture brands Resource company, Inc. products pay 1000.00 a. A notarized letter all warranty lane furniture warranty must be presented to the original sale companies in my that! Be directed to their team directly LEAVE FOOTREST CLOSED when not in use friends and loved ones elevated. To tile the recliners were defective and wobbled or sold by Lane are longer... 520223 is a subjective opinion of poster warranty claims must be presented the. To make any CHANGES or MODIFICATIONS to this Limited warranty and cords free! A copy of the original item 477082 is a subjective opinion of poster travel charges Furniture again yp the! Not be LIABLE under any CIRCUMSTANCES warranty can come in handy, too of their to. Again.... but Lane better get their freakin act together * * * * * 7:00 pm welds break the. There are n't enough springs in the Us or we back products which have designed! Pay 1000.00 for a vast selection and the Handle broke off purchase receipt that includes the date of receipt. Style recliner Release Handle for Lane and Action Furniture, associated, authorized endorsed...

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